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Payment Terms & Policy

Welcome to Disco Rodeo Consulting. Our Payment Terms & Policy outline the payment expectations and processes for engaging with our services. Please read these terms carefully before proceeding, as they detail your financial obligations and our commitment to transparent transactions. By engaging with Disco Rodeo Consulting, you agree to these Payment Terms & Policy and understand the structure of fees and payment schedules associated with our various service offerings.

General Terms for All Services

Payment Methods: We accept bank transfer, credit card (Stripe), and PayPal.

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Invoices: Invoices are issued upon agreement of services and due within 14 days unless otherwise specified.

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Late Payment Policy: Invoices not paid within 14 days of the due date will incur a 5% late payment fee. Continued non-payment may result in suspension of services.​

Coaching Services Payment Policy

Our coaching services provide individualised support for all roles within Psychology and Allied Health. Sessions are designed to enhance professional development, leadership skills, and personal growth.

 

Payment Terms:

Payment is required upfront for each coaching session or package.

For single sessions, payment is due at the time of booking.

For multi-session packages, 50% of the total fee is due at the start, with the remaining 50% due halfway through the program.

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Rescheduling and Cancellations:

Sessions can be rescheduled up to 48 hours before the appointment without penalty. Cancellations within 48 hours will incur a 50% cancellation fee.

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Refunds:

Refunds are not provided for completed sessions or packages, but credit may be applied to future services in case of cancellations or changes.

Tailored Services Payment Policy

Tailored Services are customised to address specific needs in your practice, ranging from administrative efficiency to client engagement and technology integration.

 

Initial Consultation:

The initial consultation to define the scope and objectives of tailored services is charged at $200. This fee must be paid upfront.

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Project-Based Payment Structure:

Payments are broken down into three stages:

  • 50% Upfront: To begin work and cover initial research and strategy development.

  • 30% Midway: To ensure smooth continuation of services and implementation.

  • 20% on Completion: Upon satisfactory completion of the project and delivery of all final materials.

 

Ongoing Support:

Monthly retainers are available for ongoing support, billed on the 1st of each month and payable within 14 days.

Recruitment Services Payment Policy

Our recruitment services are structured to provide flexibility and value, ensuring you only pay for the successful placement of a candidate.

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Payment Schedule:

  • 50% of the fee is due upon acceptance of the candidate’s offer.

  • The remaining 50% is due after the candidate’s start date.

 

Guarantee Period:

We offer a 3-month replacement guarantee. If the candidate leaves the practice within the first 90 days, we will source a replacement at no additional cost.

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Payment Methods:

We accept bank transfer, credit card, and PayPal. Payment details will be provided on the invoice.

 

Late Payment:

Invoices not paid within 14 days of the due date will incur a 5% late payment fee. Continued non-payment may result in suspension of services until the balance is settled.

1Contact Information

13.1 For any questions or concerns regarding these Terms, please contact us at:

 

Disco Rodeo Consulting

Email: hello@discorodeo.com.au

Phone: 0434 887 992​

By engaging with Disco Rodeo Consulting, you acknowledge that you have read, understood, and agreed to these Payment Terms.

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